Shutterfly is one of the biggest sites in the world when it comes to personalized photo books and photo cards. But when you’re done creating photo books and want to quit the service, you might be considering to close your account. In that case: Don’t look further, because I’m about to explain how you can do that with a simple request to the customer support team.
I’ll show you below with pictures how I managed to remove my profile on a desktop computer:
1 Open your email account and compose a new email
Subject: Request to delete my Shutterfly account
Dear Customer Service of Shutterfly,
I created an account by mistake and would like to see it closed. Can you do that for me please?
The email associated to my account is: [your email]
Thanks in advance to confirm me this removal
2 In a reply, they’ll ask for additional data for security reasons
3 Provide them the additional data
with an email in this style:
Dear Customer Service,
– Name in the account: [your name]
Asking the customer service to close the account is always harder that a simple delete button, but I must add that the speed and professionalism of the answer of the Shutterfly support easy it up.
In just a few hours my account was closed and I’m quite sure yours will be too.
Source screenshots (& thanks to): shutterfly.com