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How to delete my Paytm account?

If you want to delete your account on, a website and app to recharge online, I can tell you 2 things:

  1. It’s impossible: It’s not possible to have your Paytm account permanently removed, not even by written request to their support team.
  2. There’s an alternative: Because they can block your account and by that, make sure no transaction can be made from this account.

Or at least, that’s the information I received by email from their very adequate and fast responding customer care team (

delete paytm account i

So if you want to close your Paytm account and block it, this is what you need to do:

 ?  Open your mailbox and write a new e-mail to

  • To:
  • Subject: Request to block my account
  • Message (example):

Dear Paytm Customer care team,

I have an account on Paytm that I’m not using anymore and I want to block it.

  • My email address is: (your email address)
  • My telephone number is: (your mobile phone number)
  • Last 3 transaction details: (if there were any, you can for example send them the data you performed your last 3 transactions)

Kind regards,

(your name)


 i  Once an account is blocked, it’s blocked forever

That means that you won’t be able anymore to register with the same email id or mobile number at Paytm.


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