If you want to close your account on Agoda, a hotel booking website, you’ll see in this manual that it’s not an easy task.
Honestly: I couldn’t find an answer myself on their website, so I decided to contact the customer support team..
1 Asking the Agoda customer service to delete my profile
I received a clear answer: Agoda is unable to delete your account, the only thing they can do is remove you from their mailing list.
2 Isn’t there anything else I can do then?
Sure you can > Plan B is to make your account unrecognizable by removing all of your personal data. You can do that following this procedure:
- Log in into your Agoda account
- Choose My profile (upper right corner)
- Select Edit information
- Change your personal info (name, email, country,…) to Lorem Ipsum
You can also try to remove your payment information in the My card details section.
✅ Result
I know… It’s frustrating to conclude that it’s impossible to close an account, but by removing all your personal data, addresses & payment information, you make the account as ‘unrecognizable’ as possible. It’s a better to leave the platform this way than to leave it with all of your personal data still in it.
*Source (& thanks to): agoda.com