How to delete my Powtoon account?

Powtoon is an example of great business software to create online presentations with. But if you have an account on their website and you’re thinking about closing it, we’re here to help and facilitate that process for you. All it takes to remove your profile, is one simple email to their support team.

I’ll show you below what this email could look like and in the second step you’ll see that they react very helpful:

 1  Open your email and write a mail to support@powtoon.com

I found this email address on their website in their privacy policy. All you need to do is ask them to close your account and send them your name & email address.

Here’s an example of what kind of mail you need to send:

To: support@powtoon.com

Subject: Request to delete my account

Message: 

Dear customer support of Powtoon,
 
I have an account on your website, but I would like to close it. Can you delete my profile please?
 
> My name: [your name]
> Email address associated with the account: [your email address]
 
Thanks in advance for helping me out.
 
Kind regards,
[your name]
delete powtoon account 1

 ✅  Result

Already 5 hours later, I received an answer from the customer support. They confirmed  me that my account can be removed, but that they’re just wondering why I want to remove it.

All you need is reply with a reason for removal and confirm that you want to have it closed. They’ll delete it afterwards.

delete powtoon account 2

*Source (& thanks to): powtoon.com

2 Comments

  1. Madison May 26, 2016 Reply
  2. Hello Guys August 8, 2016 Reply

Add a Comment

Your email address will not be published. Required fields are marked *