How to delete my McAfee account?

If you’ve stopped using the McAfee antivirus software, I can imagine that you also want to remove your McAfee account. If that’s the case, we’re here to help and facilitate that process for you. All it takes to remove your profile, is a simple removal request by email to their privacy team.

I’ll show you below in step 1: what your email needs to contain and as a result: how they will respond to your email.

 1  Open your email account and send an email to consumer_privacy_response_team@mcafee.com

I found this email address in the privacy policy of their website. I tried myself to cancel my account and it turned out to work, as you will notice in the result below.

But first of all, what do you need to mention in your e-mail?

  • To: consumer_privacy_response_team@mcafee.com
  • Subject: Request to delete my McAfee account and personal data
  • Message: A correct removal request needs to contain 3 things:
    1. Information about the account that you want to delete: All you need to mention is your email address that’s associated with the account
    2. Reason(s) for removal: e.g. I’m not using it anymore, software didn’t work, duplicate account,…
    3. Last but not least: Send this request from the email address that’s associated with the account (for security reasons)

Example of email:

Dear McAfee Privacy team,
I would like to delete my McAfee ID as I sold my computer and don’t need an anti-virus for now.
However, going trough my account, I can’t find a removal link to close my McAfee account. How can I delete my account and personal data then to protect my privacy?
My McAfee account ID: (your email address)
Kind regards,
(your name)

delete mcafee account 1

 ✅  Result

10 days later, I received an answer to my request for closure from the McAfee Privacy Office.

As you can see in the screenshot below, they’ll ask you to reply their email and to confirm that you want to close your account.

 

If you do that, they’ll remove your account and data from their database.

delete mcafee account 2

*Source (& thanks to): mcafee.com

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