How to delete an Asos.com account?

Asos offers women’s fashion and men’s clothing online. But if you’re not buying their clothes anymore, you might be considering to close your account. In that case: I can tell you that all it takes, is a message to their customer support team.

I’ll show you below steps I took to remove myself from their network (and their answer to it):

 1  Go to www.asos.com/help/pgehtml.aspx?cid=17989&CTARef=Header and scroll down to ‘Contact us > Email > Ask a question’

delete asos account 1

 2  Select Question about: ‘My account > I want to change my account details’

delete asos account 2

 3  Fill in the form and send it

You need to fill in 6 fields in the form you’ll arrive on:

1 – Your name
2 – Email address
3 – Location
4 – Any further info you can give us:

Write your request in this field. It needs to contain your name, date of birth, billing address and email address to be valid, so it could be like this:

Dear customer support of Asos,

I want to close my account. Can you do that for me please? (as indicated in your FAQ)

• My name: [Fill in]
• Date of birth: [Fill in]
• Billing address: [Fill in]
• Email: [Fill in]

Kind regards,
[Your name]

 ✅  Result

 

A few hours later, I received a confirmation that my profile has been deactivated, as you can see in their email:

delete asos account 4

Source (& thanks to): Asos.com

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